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Store Policies

Payment
A customer places an order with eFlight Stuff by phone or online store. eFlight Stuff generates
an invoice and emails it to the customer.  Customer receives the invoice, follows the link
provided in the email, and signs in to Google Checkout to confirm payment and shipping
details. Once eFlight processes the resulting payment, the order is shipped.

Shipping
We may send you an email to confirm your order. Your order will be shipped the same day that your
order was confirmed. We ship by USPS Parcel Post, UPS Ground or FedEx Ground. If you want
us to ship by any other shipping method please email us at cservice@eflightstuff.com , or note the
change on your order.

 Shipping Insurance

 For any order that has a value greater than $500, our shipping will include shipping insurance and a delivery
confirmation signature.

Return Policy
 
  1. Your order should be inspected upon delivery for missing parts or boxes and contact us within
    10 days from receipt.
     
  2. You must call us to get a RMA# (return merchandise authorization number) before you send
    the product back to us. The RMA# must be clearly marked outside of the package.
     
  3. The return item must be in original and good condition (NOT assembled or modified) with
    original packing materials, manuals and accessories.
     
  4. All shipping and insurance must be prepaid.
     
  5. A  standard 20% restocking fee is charged.


 An important notice to our valued customer !
All the items we sell are NOT toys. Any test, flight and later flights are done at your own risk.
Please enjoy your hobby and fly safely!

 

 

Copyright © 2006 - 2007 eflightstuff

Under no circumstances will eFlightstuff.com, or any of its representatives be held liable for injury to persons or property damage resulting from assembly or use of our
products. eFlightstuff.com  will not be held liable for any personal injury or property damage resulting from an out-of-control model caused by use or misuse of our products.